Nestle workers may be hit by E.coli investigation

Nestle workers may be hit by E.coli investigation

TRACI WHITE/REGISTER & BEE

The entrance sign to the Nestle USA Danville plant inside Airside Industrial Park is seen Friday. About half the workers at the plant may be out of work temporarily after an E. coli outbreak was traced to raw cookie dough, which is manufactured at the Danville facility.

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About half of the 550 workers at Nestle USA’s Danville plant may be out of work temporarily after the company halted the plant’s production and shipment of its recalled Toll House refrigerated cookie dough.

“Danville is the center of our refrigerated cookie dough expertise,” said Roz O’Hearn, a spokeswoman for the company. “We do have some employees in the facility that are affected by the recall. And we’re anticipating that we’re going to have temporary layoffs.”

Company officials recalled the product Thursday after learning of a Food and Drug Administration and Centers for Disease Control and Prevention investigation of an E. coli outbreak that may be related to the consumption of raw Toll House cookie dough.


The recall does not affect other Toll House products, including Toll House cookies that were prebaked, chocolate baking bars, all Toll House morsels and cocoa. Dreyer’s and Edy’s ice cream that contain Toll House cookie dough also are not affected.

The strain of E. coli that patients are suffering from has not been found in the company’s cookie dough, O’Hearn said. But officials decided to cut production and shipment as a safety measure.

“We take our responsibilities for the health and safety of our consumers very, very seriously,” O’Hearn said. “The most responsible thing we could do was to stop making cookie dough.”

O’Hearn said she was not sure how long the cookie dough production in Danville would be shut down.

“It’s a temporary layoff until we get this investigation concluded,” she said. “It’s distressing, and we understand that.”

The Danville facility makes the majority of the company’s Toll House cookie dough. The plant also makes refrigerated pasta, which hasn’t been affected by the E. coli outbreak. Production of the pasta will continue.

O’Hearn said that Nestle is working with the FDA and CDC in their investigations.

The FDA will do trace-back work at the Danville plant to look for the contamination’s source, said Mike Herndon, a spokesman for the FDA.

“We’re going to go to the firm and do our investigative work as we normally do,” Herndon said. “It may not be at that plant, but certainly that’s part of the process.”

Herndon said there’s no timeline for an investigation of an E. coli outbreak and no way of knowing when the investigation will end.

“They’re all unique,” he said.

E. coli is a potentially fatal bacterium illness with symptoms that include dehydration, abdominal cramping and diarrhea.

Sixty-five cases nationwide and two cases in Virginia of a specific strain of E. coli have been reported across 29 states, since March, according to a news release from the CDC. Twenty-five patients have been hospitalized, and seven patients developed a type of kidney failure known as hemolytic uremic syndrome. No one has died.

The CDC interviewed patients with E. coli during a preliminary investigation of the outbreak, according to a news release from the CDC. The patients answered questions about food they had eaten in the days before becoming ill. Most patients said they ate refrigerated prepackaged Nestle Toll House cookie dough products raw.

“We’ve had much larger outbreaks than this,” said Lola Russell, a spokeswoman for the CDC. “This is very early. We don’t know how many people are affected.”

Russell said the CDC will work with the 29 states’ health departments and investigate cases of E. coli as they arise.

“Some of the states do have product samples,” Herndon said. “CDC will be taking some of those samples to see if there’s a genetic match.”

Russell said the CDC does not know how long the outbreak will last.

“It depends on if people continue to eat them or not,” she said. “It depends on our eating habits.”

The illness has affected people from the ages of 2 to 57, she said. More than 70 percent are younger than 19 years old, and 75 percent are female. Children and the elderly are at the most risk for the illness, Russell said.

“Most healthy adults can recover completely in a week,” she said.

Nestle is asking all distributors to take the product off of their shelves. Consumers who bought the recalled cookie dough can return it for a full refund.

O’Hearn and Russell also said that everyone should follow the cooking directions on the package.

“Any product that is intended to be consumed cooked, don’t eat it raw,” O’Hearn said.

Cooking the product will protect consumers from E. coli, but Russell said the Toll House cookie dough should not be handled at all so consumers won’t get the bacteria on their hands or other cooking surfaces.

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Reader Reactions

Flag Comment Posted by RANDYDOWDY on June 20, 2009 at 10:15 pm

Great post sassyfrass.  ;)

Flag Comment Posted by me101 on June 20, 2009 at 9:20 pm

I still think that if it was just the consumers fault, why would they investigate the Nestle plant. Not saying anything was done purposely, maliciously, or anyone wasn’t taking pride in their work. So if I gave that impression, I fully apologize.
To me it just seems weird. Kids fall off bikes every day, but you don’t see bike companies doing investigations, etc… BUT, I’m not as informed as employees. I do however, have rights to my opinions.
Whichever the reason, I pray this does not have any long lasting effects (other than a lil bit of time off for some very hard working employees).
My apologies again, for anyone my opinions may have offended.

Flag Comment Posted by sassyfrass on June 20, 2009 at 8:45 pm

I’m with Tat on this one.  Yes, the Nestle name is gonna take a hard hit, however, just like with the Peanut Butter/salmonella scare a few years ago, the Name will bounce back.  nestle is not the WORLDS LARGEST PRODUCTION COMPANY for no reason.  We take pride in our product and make sure its safe.  So yes, there was a little blip on the radar, people got sick, but guess what, if they’d cooked the cookies as instructed on the package, they woudlnt be in the predicament they are now in.  There’s a disclaimer on the package for a reason, its not Nestle’s fault that people some consumers dont’ take heed to the warning.  Raw cookie dough is just that RAW, not cooked, not treated..  When you go in a restaurant that serves meat, guess what, there’s disclaimers on the menus that say consuming raw or under cooked meat my cause serious illness…  HELLLLLOOO people you must not be very bright.  You took the risk.  The FDA has found NO proof of contamination in the product.  But did y’all notice that Nestle did a VOLUNTARY RECALL, meaning that we are protecting our consumers..YOU GUYS!!! 
Yes I work at Nestle if you haven’t figured that out by now, and yes I am proud of my company and I always will be.  Its scary not to see the yellow toll house cookies on the shelf, but they won’t be gone long.  We’ll bounce back!

Flag Comment Posted by love2read on June 20, 2009 at 8:03 pm

I totally agree with Tat2—It is good to see some good common sense on here! I have a sister that works there and it is a shame that the employees will suffer because people don’t read labels!! There are many things that shouldn’t be eaten raw! If I go eat those ribs in my frig raw or eat a raw egg- I may get a bacterial infection—
Also I will add that no e-coli has been found in the plant since this all started this week—
Nestle will bounce back because everybody LOVES cookies:) and we should support them in Danville because the last thing we need is more unemployed people!
Lastly, at least in a plant cleanliness is controlled—how about all these fast food places that are dirty—god knows what those employees do—dropping bandaids, hair, and who knows what else in your food!

Flag Comment Posted by ta2udup on June 20, 2009 at 7:42 pm

I am a Nestle employee. We all are affected by this whether it’s Tollhouse or Buitoni. We are people who take pride in our products, and we always try to satisfy our consumers that’s why we have been in business for 21 years and counting. This is a horrible thing that has happened to our plant, but I am glad that they have taken precautionary acts to solve the problem, even if I have to miss a couple weeks of work. To all my Nestle co-workers we will bounce back and be even stronger. To all of our consumers please trust in us when we put our cookies back on the shelves.

Flag Comment Posted by mally01 on June 20, 2009 at 1:17 pm

The person here that made the comment that the other rolls were contaminated, you need to go back and read the article.  It says that E. Coli has not been found in the cookie dough!  You stated that all of the rolls had contamination. THIS is how stuff gets blown out of proportion!  Nestle is simply being investigated as precautionary measures.  They had to start somewhere.  Those that got sick ate other things also, even common things, but you haven’t heard of anyone else doing a recall.  Those companies were notified too, I’m sure.  Nestle cares about its consumers and that is why they have taken drastic measures to ensure that no one gets sick because of their product, even before they hear official word that their product is what made the people sick.  It’s good for you to speak out, but make sure you got your facts straight!

Flag Comment Posted by me101 on June 20, 2009 at 1:00 pm

If eating it raw is the reason WHY would the OTHER dough be contaminated? Calling someone stupid is CHILDISH guys, come on!

And NO, just eating raw dough will not give you the bacteria….

Think, if you ate some, HOW ARE THE OTHER ROLLS CONTAMINATED?!?!?! THINK PEOPLE it was something IN those specific rolls that caused the plant to shut down.

They wouldn’t have laid off people if was the CONSUMERS fault….

GROW UP

Flag Comment Posted by RANDYDOWDY on June 20, 2009 at 12:38 pm

The publicity will breed paranoia.  It will take a while for Nestle to get over this.  But they will in time.  I hope no one loses any jobs over this.  This are surely doesn’t need this.

Flag Comment Posted by hello24586 on June 20, 2009 at 11:58 am

thats how stuff get started…you need to read the whole story instead of saying oh somebody forgot to wash there hands..thats right the package says DO NOT CONSUME RAW COOKIE DOUGH IT COULD MAKE YOU SICK OR SOMETHING LIKE THAT..them stupid ppl had to make it hard on somebody eles cause of what there stupidity done!!! stupid is stupid does!!!!

Flag Comment Posted by Don'tTreadOnMe on June 20, 2009 at 9:22 am

It says on the package “Do Not Consume Raw” Which means Don’t Eat till you cook it.Stupid

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